Category: Development and implementation

Subcategory: User centred design


Accessibility and inclusion - ACIN

Driving accessibility and inclusion in services and products.

Levels:

Level 2:
Description: Assists with basic accessibility testing and gathering information for accessibility reviews. Supports team members in executing predefined accessibility tests. Documents test results and contributes to accessibility audit reports.


Level 3:
Description: Analyses accessibility requirements and technical information. Designs and executes accessibility tests under direction. Reports findings in a structured way and makes initial recommendations for compliance. Supports accessibility reviews and audits. Escalates complex issues to senior colleagues.


Level 4:
Description: Engages with stakeholders to explain accessibility factors. Influences designs to improve accessibility. Provides detailed accessibility analysis to inform decisions throughout the product or service lifecycle. Plans and manages accessibility testing to meet agreed standards. Evaluates compliance with accessibility regulations. Assesses risks based on test outcomes.


Level 5:
Description: Leads accessibility governance and assurance activities. Interprets complex systems to identify opportunities for improved accessibility. Provides expert advice to drive accessibility compliance across products, services and projects. Defines organisational accessibility testing approaches, aligned with regulations and standards. Promotes awareness of accessibility and inclusion principles.


Level 6:
Description: Sets the organisation's strategic direction for accessibility and inclusion in products and services. Defines and oversees governance processes to ensure compliance. Leads the development of accessibility policies, standards and guidelines. Engages with industry bodies and experts to develop and implement good working practices. Drives a culture of proactive accessibility consideration in design and development. Ensures adequate resources and skills for accessibility assurance.