Category: Delivery and operation

Subcategory: Data and records operations

Database administration - DBAD

Installing, configuring, monitoring, maintaining databases and data stores, ensuring performance and security and adapting to evolving technologies.

Levels:

Level 2:
Description: Executes operational procedures, runs automation scripts and performs routine maintenance and monitoring of databases. Adjusts automation tasks as instructed to meet operational standards for databases. Reports on database performance, addresses issues directly when possible, or escalates to others for resolution.

Level 3:
Description: Provisions, installs, configures and ensures the maintenance and reliability of databases. Monitors databases for load, performance and security events. Reports metrics and resolves operational issues. Executes standard operational procedures, including database backups and restorations. Automates routine database administration tasks to specifications using standard scripts and tools.

Level 4:
Description: Applies technical expertise to maintain and optimise databases, executing updates and employing automation tools. Configures tools and/or creates scripts to automate database tasks. Maintains operational procedures and checks that they are followed, including compliance with security policies. Uses database management tools to monitor load and performance statistics. Investigates and enables the resolution of database operational and security issues. Provides reports and proposals for improvement to stakeholders. Contributes to the planning and implementation of database maintenance and updates. Implements agreed database changes and maintenance routines.

Level 5:
Description: Provides technical leadership to optimise the performance of databases. Drives the adoption of tools and automated processes for effective database management and delivery. Oversees the planning, installation, maintenance and acceptance of new and updated database components and database-based services. Ensures alignment to service expectations, security requirements and other quality standards. Ensures database operational procedures and documentation are current and effective, tracks and addresses operational issues and reports to stakeholders.