Category: People and skills

Subcategory: People management

Employee experience - EEXP

Enhancing employee engagement and ways of working, empowering employees and supporting their health and wellbeing.

Levels:

Level 4:
Description: Supports assigned co-workers by providing guidance on areas such as organisational contacts, communication channels, processes, job expectations and manager relations. Helps individuals navigate areas of uncertainty, offering practical advice and connecting them with the appropriate resources when needed.

Level 5:
Description: Implements working practices that motivate employees and support their health and wellbeing. Provides guidance to individuals on long-term development goals and career opportunities, considering an individual's strengths and preferences. Communicates business direction, policy and purpose where these may drive or affect employee engagement. Ensures clear communication of delegated tasks and provides sufficient autonomy to motivate and empower individuals. Maintains awareness of the physical and emotional welfare of employees, and provides counselling when required.

Level 6:
Description: Leads on the implementation of organisational strategies for employee engagement. Ensures managers provide a productive working environment that motivates employees and supports their health and wellbeing. Initiates productive working practices for remote, virtual and onsite working and ensures the availability of support for employees. Communicates and promotes policies for employee health and wellbeing.