Category: Delivery and operation

Subcategory: Security services

Identity and access management - IAMT

Manages identity verification and access permissions within organisational systems and environments.

Levels:

Level 1:
Description: Performs basic identity and access management tasks, including user account lifecycle management, under supervision. Maintains accurate records and follows established identity and access management protocols.

Level 2:
Description: Provides assistance for identity and access management operations, including automated role allocation and access control management. Engages in user identity lifecycle management, including account creation and deletion. Facilitates operation of identity and access management tools and self-service portals.

Level 3:
Description: Administers standard identity and access management services, implementing policies and resolving related issues. Manages monitoring, audits and logging for identity and access management systems. Investigates minor security breaches in accordance with established procedures related to identity and access management. Assists users in defining their access rights and privileges. Designs and implements simple identity and access management solutions, enhancing user access security. Contributes to the enhancement and optimisation of existing identity and access management processes and systems.

Level 4:
Description: Designs and implements complex identity and access management solutions, focusing on automated access control and role allocation. Oversees the integration of identity and access management services with new technologies. Provides specialised support for complex identity and access management operations and supports implementation of policies and standards. Collaborates with stakeholders to align identity and access management with business objectives and emerging security trends.

Level 5:
Description: Offers authoritative advice on identity and access management, ensuring services align with and support evolving business needs and security protocols. Manages large-scale identity and access management initiatives and oversees the integration of identity and access management services with new technologies, enhancing security and operational efficiency. Leads operational planning for identity and access management, anticipating future trends and preparing the organisation for scalable growth. Ensures compliance of identity and access management systems and oversees advanced monitoring and audit processes.

Level 6:
Description: Shapes and defines organisation-wide identity and access management policies, ensuring alignment with business strategies and security requirements. Champions good practices, advocating for robust and innovative identity and access management solutions across the organisation. Influences and guides organisational governance, integrating emerging technologies and regulatory compliance into identity and access management strategies. Reviews and advises on identity and access management aspects and implications of new business initiatives.