Category: Development and implementation

Subcategory: Content management

Content publishing - ICPM

Managing processes to collect, assemble and publish content across various channels to meet organisational and audience needs.

Levels:

Level 1:
Description: Contributes, under instruction, to publication support activities. Supports the collation of data. Uses established publishing processes and procedures following appropriate guidelines.

Level 2:
Description: Uses technical publication concepts, tools, and methods to publish content following agreed procedures and guidelines. Prepares and formats content to meet the needs of the target audience and platform. Obtains and analyses usage data and presents it effectively. Applies principles of usability and accessibility to published information.

Level 3:
Description: Coordinates content management processes and procedures to meet the needs of users. Uses content publishing systems to manage published content across different channels. Assists in identifying and working with content creators. Considers all legal issues related to publishing.

Level 4:
Description: Applies organisational guidelines and uses appropriate tools and techniques to provide publishing interfaces to new or existing platforms and applications. Maintains and updates content management processes and practices to meet the needs of users. Selects appropriate channels through which content should be published. Collaborates with and provides guidance to content creators. Provides advice to users and content authors to leverage the features of the relevant channels and tools used. Identifies the legal implications associated with publishing.

Level 5:
Description: Plans and manages content publishing activities and assignments. Develops standards, processes and practices for consistent content publishing across one or more platforms/channels. Advises on the approach and techniques to be used for content publishing. Advises on approaches for content publishing and creator collaborations. Assures design of the overall content structure and style. Ensures publication processes comply with agreed policies and strategies and legal requirements.

Level 6:
Description: Obtains organisational commitment and resources to ensure the appropriate quality of material published by or on behalf of the organisation. Defines organisational policies, standards, processes and practices for content publishing, including creator partnerships. Plans and leads content publishing activities for strategic, large and complex programmes. Ensures policies are implemented and any legal issues related to publishing are adequately managed.