Category: Strategy and architecture

Subcategory: Financial and value management

Measurement - MEAS

Developing and operating a measurement capability to support agreed organisational information needs.

Levels:

Level 2:
Description: Assists in the collection and maintenance of data for measurement purposes under routine supervision. Uses standard procedures for measuring attributes of processes, products and services. Helps generate and distribute measurement reports.

Level 3:
Description: Applies standard techniques to support the specification of measures and the collection and maintenance of data for measurement. Generates, produces and distributes reports. Uses measurement tools for routine analysis of data. Identifies and implements improvements to data collection methods.

Level 4:
Description: Identifies and prioritises appropriate measures, scales and targets. Supports projects, functions or teams in the development of measurement methods. Specifies base and derived measures which support agreed information needs. Specifies how to collect and store the data for each required measure. Provides guidance on collection of data. Designs reports and reporting formats.

Level 5:
Description: Establishes measurement objectives and the scope of measurement for functions, teams and projects. Plans and implements improvements to measurement capability. Provides advice and guidance for effective use of measures and measurement. Selects measures appropriate to the context and organisational objectives. Reviews data collection and storage mechanisms to support measurement. Contributes to organisational policies, standards and guidelines for measurement.

Level 6:
Description: Leads the development of organisational capabilities for measurement (including automation). Creates the measurement framework and aligns measurement objectives with business objectives. Develops organisational policies, standards and guidelines for measurement. Provides resources to ensure adoption and adherence to policies and standards.