Category: People and skills

Subcategory: People management

Performance management - PEMT

Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results.

Levels:

Level 4:
Description: Provides operational direction, support and guidance to assigned colleagues. Allocates routine tasks or project work, in line with team objectives and individual capabilities. Monitors quality and performance against agreed criteria to make learning recommendations or to escalate concerns. Coaches colleagues in developing target skills and capabilities in line with team and personal goals. Facilitates effective working relationships between team members.

Level 5:
Description: Forms, maintains and leads workgroups and individuals to achieve organisational objectives. Delegates objectives and responsibilities, including people management tasks. Sets quality, performance and capability targets aligned with organisational goals. Monitors performance and working relationships and provides feedback to address individual issues. Encourages skill development in line with team and personal goals. Adjusts workload, targets and team capacity to support individual growth. Actively participates in formal processes such as recruitment, reward, promotion and disciplinary procedures.

Level 6:
Description: Determines and delegates people management and functional management objectives and responsibilities. Creates and sets the direction for multiple workgroups to achieve strategic organisational objectives. Sets strategy for quality and performance measurement in line with organisational goals. Provides a work environment and resources that allow individuals and workgroups to perform their tasks efficiently. Leads the implementation of formal organisational processes such as recruitment, reward, promotion and disciplinary procedures.